ISS-HK Notice to Service Users

Post Date: Jun 10th, 2015 | Categories: Food, Housing, Welfare | COMMENT

Vision First welcomes the accommodation term in the below notice informing:

“Locating a suitable accommodation within the assistance level is the joint responsibility of the claimants and ISSHK and ISSHK would in general assist at most three times in the identification of available housing for each claimant unless for very special cases.” (emphasis added)

This positive development ought to require case workers to accompany refugees flat/room hunting, assisting them in securing suitable accommodation. Whether it can be achieved within the rent allowance of $1500 remains to be seen, though the experience will undoubtedly educate case workers about the difficulty of such an endeavor.

Should they face difficulties with the rent allowance, refugees are invited to lodge complaints directly with the SWD Head-office (8/F, Wu Chung House, 213 Queen’s Road East, Wanchai), as assurances have been made that rent levels may be adjusted on a case-by-case basis. In this respect, Vision First confirms that many refugees have successfully increased rent allowances by pleading their case with the SWD Head-office. 

ISS-HK Notice to Service Users (22May2015)